How do you ensure your product and service quality?
All our processes strictly fllow standard quality control system.lf the fabric does not properly as described and problem is provento be caused by our side.We will provide exchanging serives, forthe same specific item. Also Honour QC staffs will always be there for you if anything needed.
If we dont find what we nnd on your website,what should we do? Do you make fabric as per customer's specific requirement?
Yes,we can provide bespoke service to customers with specific requirements. You can send the details require ments by email, we will check if we can develop them. We develop new model severy month, and some of them may not yet be updated on our website. Or you can send us samples and we can develop the new models especially for you.
Can I buy small Q'TY of samples for testing before place bulk order?
Yes, we are pleased to send you samples to test the quality and performance. We are confident that once you get it in your hand,you will be very satisfied. Moreover, with our excellent service and competitive price, we believe that we will be your first choice.
What about shipping?
We can ship in small batches by way of air express or larger ones by the container to save costs. You can either use your own assigned shipping agent or our cooperative forwarder. Please don't forget that we are near the Ningbo&Shanghai port which means that we have the most convenient manume transportation!
What is your Minimum Order Quantity?
Different products have different MOQ generally speaking,our MOQis 2000m/color, please don't hesitate to check with us for specific items.
What about delivery date?
If we have free stock of the item you need, we can send good to you within 7 working days after recelving deposit or 100% payment into our bank account. lf we don't have free stock the delivery date can be different for different products. Generally speaking,it will takes 2-4 weeks.
What's your companny policy if we want to distributing your fabric in our market?
We have some different policies for different target market, so please feel free to contact us for detailed discussions and find the most preferential policies for you. Also,you are welcome to visit our factory and let's talk face to face!
How can l order and make payment?
Once clear your requiremenet and determined which product isideal for you, we will send proforma invoice to you.You can pay via T/T bank transter, L/C, D/P as you like!
If we find your bank account different as before, how should we respond?
Please don't send the payment and double check with us before arrange payment.Bank details will be listed in every piece of proforma invoice.)